Tag: Digital Transformation
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How I leverage ChatGPT
This is a follow-up from the previous article on my 3 months spent with ChatGPT. There is no complex topics I don’t address first with ChatGPT. The target is to build a first layer of analysis that I will be able to challenge based on my experience and the questions that would arise from it.…
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Generative AI & Customer Experience: Adapt or Disappear
Are traditional websites becoming obsolete? The rise of Generative AI is changing everything. The Digital Shift: From Websites to Conversational AI The Futurescape analysis by frog confirms a major transformation: interfaces are disappearing in favor of a seamless, hyper-personalized experience. This is a complete overhaul of how users interact with technology and their environment. Customer…